The terms and conditions set out below (the “Terms and Service”) apply to and govern any services used by you (“you”, the “user”) and marketed by us under the brand name ‘Bitvix’ including any services provided through any website with a domain name ending ‘Bitvix’ (the “Website”), and to any email and other correspondence between us relating to such a service. ‘Bitvix’ is for entertainment purposes only, no real money is exchanged on our platform. Therefore players participate in bets with virtual money of artificial value in a closed gaming system. You must be at least 18 years old to play on Bitvix. Usage of our site, ‘Bitvix’ and its services constitute your acceptance of this agreement. If you do not agree to any of these stipulations please leave the site immediately.

Use of our services is at your own risk. ‘Bitvix’, its owners and affiliates should / will never be held liable for any individual’s profits / loss gained on ‘Bitvix’. ‘Bitvix’ and it’s affiliates assume no responsibility for any missed bets or loss of virtual currency.

The Agreement and any matters relating hereto shall be governed by, and construed in accordance with, the laws of Curaçao. You irrevocably agree that, subject as provided below, the courts of Curaçao shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning the Agreement and any matter arising therefrom and irrevocably waive any right that it may have to object to an action being brought in those courts, or to claim that the action has been brought in an inconvenient forum, or that those courts do not have jurisdiction. Nothing in this clause shall limit the right of Bitvix to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

You acknowledge that ‘Bitvix’ virtual currency is not redeemable for any sum of “real-world” money from us at any time. We make no guarantee and take no responsibility as to the nature, value, or quality of the features of the Service or any third-party goods or services that will be accessible through the use of ‘Bitvix’ virtual currency.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and service.

'Bitvix' is intended for an adult audience and you must be 18 or older, of sound mind and capable of taking responsibility for your own actions. ‘Bitvix’ comes with no guarantees, expressed or implied, in connection with the service which is provided to you ‘as is’ and we provide you with no warranty whatsoever regarding its quality, completeness or accuracy. ‘Bitvix’ reserves the right to suspend and/or cancel any bet/wager at any time. When a platform is suspended, any bets entered will be on hold. ‘Bitvix’ also reserves the right to cease betting at any time without notice.

This is protection against hackers and third-party software, cases of suspicious activity have become frequent. If it notices suspicious activity, assigns additional verification, if protection has assigned you additional verification, do not worry after you have completed additional verification, nothing will change and you can use our site without any problems like before.

Our support team is happy to answer your questions in the live chat from 09:00 AM to 08:00 PM UTC, in case the live chat is unavailable you can always leave a ticket request at bitvix.org/support, the answer to your ticket will surely come within 24 hours.

If any loss occur during a bet caused by a software or network issue, you have 7 days to make a claim by opening a ticket at our website, after which these virtual-money will be considered seized. We strongly encourage you to withdraw your winning as soon as possible to avoid any issues. Keep in mind that the virtual-money you get after winning around may not be the same as the one you deposit, meaning that cryptocurrency changing too fast. However the total value when will stay the same. It also depends on the type of cryptocurrency through which you withdraw your winnings. Deposit fee is 1%.

BITVIX is not allowed to be played by persons under 18 years of age. Under current United States law, it is a violation of law for minors to play a game.

The BITVIX service is not intended for children and adolescents. We do our best, including complying with applicable U.S. law, to ensure that persons under the age of 18 do not engage in gambling. Therefore, a visitor of a betting point is obliged to present an identity document (passport). A person under the age of 18 can under no circumstances be served at a betting point or on the BITVIX website. The strict observance of this rule is monitored by the staff of betting reception points.

PERSONAL USE. The Service is intended solely for the User’s personal use. The User is only allowed to wager for his/her personal entertainment and may not create multiple accounts, including for the purpose of collusion and/or abuse of service.

JURISDICTIONS. Persons located in or reside in Islamic Republic Of Iran, Syrian Arab Republic, Portugal, Slovakia, Dutch West Indies and Curaçao (the ”Prohibited Jurisdictions”) are not permitted make use of the Service. For the avoidance of doubt, the foregoing restrictions on engaging in real-money play from Prohibited Jurisdictions applies equally to residents and citizens of other nations while located in a Prohibited Jurisdiction. Any attempt to circumvent the restrictions on play by any persons located in a Prohibited Jurisdiction or Restricted Jurisdiction, is a breach of this Agreement. An attempt at circumvention includes, but is not limited to, manipulating the information used by Bitvix to identify your location and providing Bitvix with false or misleading information regarding your location or place of residence.

In some cases, for security purposes, the system may require some additional steps to unlock the functionality of the game account.
Possible security measures:
1) In some cases, for security purposes, the system may require confirmation of the primary wallet for withdrawal, you can link a wallet in the account settings, "Wallet Connect" tab.
2) In some cases, for security purposes, the system may require setting up two-step authentication on the game account ("Two Factor Authentication"), you can you can do this in the account settings.
3) In some cases, for security purposes, the system may require you to change the game account password, you can do this in the account settings.

A bet participant has the right to make a decision on termination of the game at any moment by breaking the agreement with the bookmaker's office and to send an application to the bookmaker's office on termination of the agreement and blocking the Personal Cabinet by sending a corresponding request for technical support. After termination of the agreement with the betting company, the person, who terminated the agreement, has the right to apply to the betting company with the application to conclude a new agreement.

Among most people for whom gambling is just a fun way to spend time, there is a small percentage of players who suffer from gambling addiction. The results of recent studies have shown that only a small proportion of the adult population is faced with a problem such as gambling addiction. However, BITVIX takes this problem seriously and offers betting participants always remember that:

Gambling is based on the law of probability, so there are no "formulas" and "systems" that guarantee winning;
the desire to play must come solely from you;
gambling is an entertainment, not a way to quickly make money or pay debts;
keep track of how much money you spend on the game on a regular basis;
to play, you must always know the rules of the game.
It's hard to tell the line between healthy gambling and painful addiction. But there are some signs that may indicate that a betting participant is starting to have problems.

You are asked to answer 10 questions. If you answer at least 5 of these questions in the affirmative, there is a high probability that you are already addicted to gambling.

- Are you seriously involved in gambling?
- Are the sums of your betting constantly increasing?
- Do you borrow money to play?
- Do you often play longer than planned?
- Does frequent visits to a betting office have a negative impact on your reputation?
- Do you feel irritated or disappointed if you cannot take part in a bet?
- Is gambling a way for you to get away from problems?
- Do you often have to play back?
- Have you tried to control the size of the bet, time spent in a gambling house, but your attempts were unsuccessful?
- You do not talk about your passion for gambling to your loved ones?

To increase your account level to premium, you must make a corresponding deposit, required by the system, and then contact support to activate the premium status. Premium status gives lower commissions for withdrawal and replenishment, special highlighting of nickname in the chat, increased limits on withdrawal and deposit.

When using game chat, you automatically agree to these rules. In the game chat strictly forbidden to advertise third-party resources (including telegrams, facebook, instagram channels, site links, etc.), obscenities and insults to players. Please respect each other!

We want our service to be as convenient and functional as possible, so that it is perfectly suited for a fascinating pastime. Unfortunately, for some gamblers, gambling can turn from an exciting hobby into a problem.

Bitvix fully supports and shares the policy of responsible gambling used all over the world, and does everything to ensure that visitors to betting points can enjoy a safe and exciting game without losing control.

Gambling is just entertainment, a good way to have fun, enjoy the game of your favorite team and find like-minded people among other betting participants. Having a good time watching the matches and gambling, however, it is worth remembering that it is necessary to observe the measure.

Absolutely every betting participant should always remember:
Gambling is just a form of leisure, not a way to make money, you must not lose a sense of proportion; if you lose, you should not try to win back immediately because there is always a chance to win next time; start the game on the condition that you can only spend the amount you have and nothing more; keep a close eye on the time and amount of money you spend on the game.

Responsible gaming is an important part of 'Bitvix' customer service policy, so we take the problems that gambling can cause very seriously. Bitvix has a direct duty to protect players from excessive gambling addiction and to prevent minors from gambling.